Butterball Hotline Nov. 1 to Dec. 31; 8-8 800-BUTTERBALL What it’s for: Everything you ever wanted to know about turkey roasting. Who answers: Food specialists who have completed ‘Butterball University.’ Sample Advice: ‘We suggest using new digital meat thermometers.’ Our Review: Just like talking to Grandma. They’re patient and kind.
Crisco Pie Hotline Through Dec. 31; 8-8 877-367-7438 What it’s for: Useful tips on pie baking, such as how not to burn the crust. Who answers: Crisco customer-service baking experts. Sample Advice: ‘Shortening [Crisco] makes the crust fluffier and flakier.’ Our Review: Very helpful and understanding with all sorts of pie problems. Ocean SprayYear-round; Mon.-Fri., 9-4 800-662-3263 What it’s for: Questions about Ocean Spray products like cranberry sauce. Who answers: Customer-service reps trained on company products. Sample Advice: ‘Use unflavored gelatin and no sugar for a low-calorie sauce.’ Our Review: Helpful, but only with cranberry-related questions.
USDA Hotline Year-round; 10-4 888-674-6854 What it’s for: Questions about meat safety, like avoiding E. coli poisoning. Who answers: Experts with degrees in related fields, like food technology. Sample Advice: ‘Cook poultry to a higher internal temperature than suggested.’ Our Review: Smart advice on how to keep your dinner guests healthy.
