You can also take this opportunity to clean your phone case or phone speaker.

Closely inspect the walls inside of the port. If there’s a layer of gunky buildup around the edges, it could prevent the charging cable from making proper contact with the inside pins.

Use your flashlight to re-inspect the port. If you no longer see debris, give the port 2 to 3 minutes to dry before attempting to charge your iPhone or iPad.

If you don’t have a toothpick, you can use another thin, sharp object such as a safety pin or push pin. The Lightning port is filled with many small electronic pins—too rough of a scrape could cause irreparable damage. Try wrapping the end of the toothpick with a small amount of cotton for extra padding. If you’ve identified a build-up on the inner walls, you may need firmer tool than a toothpick. Try a plastic dental flosser.

Allow the port to dry for 2 to 3 minutes before turning your iPhone or iPad back on.

If the phone or tablet isn’t charging (or the charging process stops and starts randomly), try a different Lightning cable and/or power source. If cleaning the port and swapping cables doesn’t solve the issue, contact Apple for repair. Visit https://support. apple. com/en-us/HT201232 to find Apple support phone number for your region.