Grab the handle on the toner cartridge and gently pull it out to give you a look at any paper that may be stuck around it. Replace the toner cartridge after you have cleared the paper, or ensured that no paper is stuck inside of it.

Try to pull the paper in the direction that it normally feeds. Pulling it backwards can damage the laser printer’s function. Remove all of the paper and scraps. Do not leave anything behind that can cause additional jamming.