If you think you did not understand what someone meant, try saying something like: “I’m not sure I understood you. Could we go over that again?” If you think that someone did not understand you, try saying something like: “Let’s review things to make sure we’re all on the same page. ” You can also make sure to let the person know to ask questions.
Even if cultural differences come up explicitly in conversation, be tolerant and open-minded instead of argumentative. For instance, if you are American and someone comments on Americans’ tendency to be work-focused, say something like: “Yes, it’s true that many Americans take work seriously, and there are a lot of reasons for that. Why don’t you tell me some more about how your culture thinks about work?”
By first and last name By last name alone With a title such as “Mr. ” or “sir” Using formal pronouns, if they exist in the language used for communicating
Practice the basics, including: “Hello,” “Please,” “Thank you,” “How are you?,” etc. Carry a phrase book or electronic device that can help you find phrases you need and don’t know. Be patient when others are trying to use your language.
If it becomes clear that a less formal posture is acceptable, you can follow suit.
Don’t take it as offensive if another culture is more or less physical than you are used to when communicating. The exception is if you think you are being violated or abused. If you are uncomfortable, let others know. It’s a good rule of thumb to be conservative with the way you touch people from other cultures when communicating with them. However, if they appear to use more physical contact, follow suit if you are comfortable doing so.
Much communication is non-verbal, no matter what the culture. However, you can focus on the content of what is being said, and ask questions to clarify if you need to. For instance, if someone reacts to something you say with an unexpected smile or laughter, you may need to say “Actually, I’m being I’m serious. ”
