You can then use this information to find the receipt for your Kayak booking and adjust it online.
You can choose from topics like “I have a question about my booking,” “I found a price inaccuracy,” “I have a question about Trips,” “I want to add/edit my hotel or property,” and “I want to buy an ad. ” Once you have filled out the form, you can submit it online.
You should be able to send multiple messages to Kayak through Facebook messenger and chat with a customer service representative for as long as needed until your issue is remedied.
For example, you may write, “@KAYAK Customer Service issue with my booking, who can I speak to directly about this?” or “@KAYAK I need to reach Customer Service about my car rental. What can you do about my concern?” Make sure you follow Kayak on Twitter so you can stay connected with them, especially if they tweet back to you.
For example, you may send them a message on Instagram like, “Hi Kayak, I have a customer service issue that I need to get remedied right away. What can you do to help me?" You may leave a comment like, “Repeat #kayak customer with a booking issue, need #customerservice right away. ” Use hashtags in your comment like “#kayak” and “#customerservice” so other Instagram users can see your comment as well. This may put more pressure on Kayak to respond to you promptly if they know other users are paying attention to your comment.
