Once you’re on the help page, click on the the box that says “Digital Services and Device Support. ” Scroll down to the “Kindle E-Readers” category and click it to find information about your type of device. [2] X Research source
Currently, the only form of contact available via the app is email. Select the issue that’s the closest match for the problem you’re having, then fill out the text box with your message and click “Send E-mail. ”
You’ll need to answer a few computerized prompts when you call this number. However, once your product and your issue have been determined, you’ll be able to speak to a human representative.
The model of your Kindle. An accurate description of your problem—what you’ve tried to do, what hasn’t worked, and so on. Contact information for yourself in case the problem can’t be solved right away.
