How To Contact The Irs Online By Phone Or In Person

If you’re hearing impaired, call the TTY/TDD number at 800-829-4059. You can also use this number if you are a resident of Puerto Rico or the US Virgin Islands. [2] X Trustworthy Source Internal Revenue Service U. S. government agency in charge of managing the Federal Tax Code Go to source This line is only for individuals who have questions about their personal tax returns. If you need help with a business return, call 800-829-4933.

From this number, you can also order paper copies of other publications the IRS makes available to assist taxpayers in filling out and filing their returns. Just follow the prompts.

The IRS might place an Identity Theft Indicator on your account. This means if someone else attempts to file taxes using your Social Security number, the IRS will flag and reject that false return. [6] X Trustworthy Source Internal Revenue Service U. S. government agency in charge of managing the Federal Tax Code Go to source If you know that your sensitive information was stolen or compromised, fill out the Identity Theft Affidavit, available at https://www. irs. gov/pub/irs-pdf/f14039. pdf.

There are a number of categorized questions on the ITA home page that you can also browse and see if any of them might apply to your situation. Since the ITA is available 24/7/365, it’s a fast and convenient way to get your questions answered—and the answers are just as reliable as any you’d get from a live agent. The IRS doesn’t have a live customer service chat or text chat option where you can talk to a live agent.

If you e-filed your tax return, wait at least 36 hours for your information to enter the system. It’ll take longer if you mailed your return (likely at least a couple of weeks). You can also check your refund using any mobile device through the free IRS2Go app, available at https://www. irs. gov/newsroom/irs2goapp.

General tax questions can typically be answered by the interactive tax assistant if you’re looking for a way to get help from the IRS without making a phone call. If you have a more complex issue that you’re not able to figure out using the interactive tax assistant, you might want to reach out to a lawyer, CPA, or other tax specialist for help.

Appointments fill up quickly close to the tax deadline. If you have questions related to the current year’s tax return, don’t put off scheduling an appointment!

For example, if you have a question about deductions, bring with you copies of all receipts, invoices, and other documents related to the expenses you want to deduct.

You can also fill out the form available at https://www. irs. gov/pub/irs-pdf/f911. pdf and mail or fax it to your local TAS office. TAS has offices in all 50 states and Puerto Rico. To find the office closest to you, go to https://www. taxpayeradvocate. irs. gov/contact-us/#FindlocalTAS and select your state or territory from the drop-down menu. Not sure if you qualify for TAS help? Use their screening tool, available at https://www. taxpayeradvocate. irs. gov/can-tas-help-me-with-my-tax-issue/.

For example, if the IRS needs additional documentation from you, the notice will tell you exactly what types of documents the agency needs so you can get those together. If there’s a deadline to respond, make sure you respond in some way before that date. Otherwise, the IRS could tack on more interest and penalty charges to what you owe. If the IRS says you owe money, don’t put off paying because you can’t pay the full amount. Just pay what you can before the deadline and try to work out a payment plan.

For example, if the notice states that the IRS needs additional information to process your return, you could call and find out exactly what documents would work and how you can get those documents to the IRS as quickly as possible.

Always use certified mail with return receipt requested. It’s a little more expensive than regular mail, but you’ll have proof the IRS received your correspondence. That receipt is even accepted as proof in court (if the issue ever gets to that level). If you’re writing to ask a question, the IRS warns it could take at least 30 days for you to get a response back. If you live in another country, send any questions you have to:Internal Revenue ServiceInternational AccountsPhiladelphia, PA19255-0725