If you aren’t logged in already, enter your username and password to do so now. You must have an account to use Uber Eats. This is the easiest and fastest way to get help concerning an order you just placed, past orders, and account questions. For issues regarding the rideshare service, you’ll need to use the Uber app to dispute a fare.
A new page will open. You’ll see your most recent order at the top of the page along with common troubleshooting topics underneath All Topics.
A new page will open. You’ll see your most recent order at the top of the page along with common troubleshooting topics underneath All Topics.
You can also get help with Accounts and payments, Membership and loyalty, and Delivery and pickup basics.
You can also get help with Accounts and payments, Membership and loyalty, and Delivery and pickup basics.
A conversation will open with Uber Eats’ Support Assistant.
Tap the camera icon to add a photo. You can add additional information in the Share details textbox.
This will send your issue to Uber Eats. Uber Eats will contact you within the app itself or via a text message that redirects you to the app. View your status by tapping Account → Help → View All Messages.
Use this method if you want to speak to a real person regarding Uber Eats issues. You may need to wait a few moments before connecting to a representative.
The call may be monitored and recorded.
Use this method if you have an issue that isn’t listed on the Help Page and/or you want the communication to be more private. Do not include information such as your password, credit card information, or address. The Uber Eats representative should already have access to those details.
Log in for personalized support with issues concerning past orders or billing. Tap Log in underneath the search bar and enter your login details.
You can also type the keywords of your issue in the search bar at the very top of the page.
You can also type the keywords of your issue in the search bar at the very top of the page.
You can also type the keywords of your issue in the search bar at the very top of the page.
You can also type the keywords of your issue in the search bar at the very top of the page.
You can also type the keywords of your issue in the search bar at the very top of the page.
If you don’t have a Twitter account, you’ll need to make one. You should use this method if you can wait at least 24 hours before receiving an answer.
If you don’t have a Twitter account, you’ll need to make one. You should use this method if you can wait at least 24 hours before receiving an answer.
On desktop, the New tweet field will be on your homepage at the very top. On the mobile app, tap the + icon in the bottom-right corner to create a new tweet.
For example, if you’re having trouble logging into the app on your phone, don’t include information in the Tweet about how often you use the app or what you planned to order that day. Since this is the most public way of contacting customer service, you should only Tweet out questions about general issues, such as the functionality of the app, and not about your personal account or payment plan.
If your app isn’t working, you can also monitor the @Uber_Support Twitter account for real-time updates about the app’s status. If Uber Eats is aware of the problem, they will Tweet out when they have fixed it. You can also try to restart your iPhone or restart your Android. If you would rather send a private message to @Uber_Support, click the mail icon above of their profile bio. This will open a Direct Message. Enter your question or concern into the message field, then click the airplane icon to send your message. When Uber Eats has received your concern, they’ll respond in this message window.
If you have an issue with an active order, click the three dots icon to the right of the order. You’ll be taken to the Trip Planner page. [5] X Research source Scroll down and tap Report issue. Tap Call Support. This will begin a call with an Uber Eats support representative closest to your location. There is no single number to contact Uber Eats support since this varies by location. You must initiate the call through the Uber Eats app as a driver.
If you have an issue with an active order, click the three dots icon to the right of the order. You’ll be taken to the Trip Planner page. [5] X Research source Scroll down and tap Report issue. Tap Call Support. This will begin a call with an Uber Eats support representative closest to your location. There is no single number to contact Uber Eats support since this varies by location. You must initiate the call through the Uber Eats app as a driver.
If you have an issue with an active order, click the three dots icon to the right of the order. You’ll be taken to the Trip Planner page. [5] X Research source Scroll down and tap Report issue. Tap Call Support. This will begin a call with an Uber Eats support representative closest to your location. There is no single number to contact Uber Eats support since this varies by location. You must initiate the call through the Uber Eats app as a driver.
If you have an issue with an active order, click the three dots icon to the right of the order. You’ll be taken to the Trip Planner page. [5] X Research source Scroll down and tap Report issue. Tap Call Support. This will begin a call with an Uber Eats support representative closest to your location. There is no single number to contact Uber Eats support since this varies by location. You must initiate the call through the Uber Eats app as a driver.
Scroll down and tap Report issue. Tap Call Support. This will begin a call with an Uber Eats support representative closest to your location.
When Uber Eats responds, you’ll see a notification from the Uber Eats Driver app. You’ll also receive an email.
When Uber Eats responds, you’ll see a notification from the Uber Eats Driver app. You’ll also receive an email.
When Uber Eats responds, you’ll see a notification from the Uber Eats Driver app. You’ll also receive an email.
When Uber Eats responds, you’ll see a notification from the Uber Eats Driver app. You’ll also receive an email.
When Uber Eats responds, you’ll see a notification from the Uber Eats Driver app. You’ll also receive an email.
