If you don’t remember the answer, click the “Forgot Answer?” link. This will take you through the reset process. You won’t be able to do this if you don’t have any recovery information associated with your account.
It may take an hour or two for the cancellation to process.
If you get a message indicating that you are unable to delete a general username, the username likely still has a premium subscription associated with it. You’ll need to cancel any subscriptions for the username before deleting it. See the previous section for details.
Your master screen name is the username you created when you signed up for AOL.
If you cancel in the middle of a billing cycle, you’ll still have access to your account until the cycle is over.
